Frequently Asked Questions: Meal Plans
If you have additional questions or need advice, contact SDSU Dining at (619) 594-7640. The dining office is located in Education Building room 112, you may also e-mail questions to email@example.com
When does my meal plan begin?
The first meal begins on Thursday, August 18, 2022 for the fall semester. The first meal begins on Monday, January 16, 2023 for the spring semester.
Where does my meal plan work?
Meal plans are accepted at 38 dining locations, including all six Aztec Market Convenience Stores. All locations that accept SDSU Meal Plans are labeled with a red MP logo under the hours & location tab.
The following locations do not accept the meal plans: Faculty Staff Club, Chipotle and Trader Joe's
Can meal plans be changed?
University housing residents can change their meal plans during the three designated change weeks below. Freshmen residents may change between the three traditional plans (Flex 5, Flex 7 and Meals Plus), while 2nd Year/Upper Division residents may choose between four plans (Flex 5, Flex 7, Meals Plus and 2nd Year Plan). The meal plan holder may change their meal plan by signing a new agreement with the SDSU Dining Office. Your meal plan may be changed during the following designated dates by visiting the SDSU Dining office located in the Education Building, room 112. There is a $10 change fee required at the time of the request, we accept cash, credit or debit. Office hours for meal plan changes are Monday - Friday 8am – 3pm. Requests must come directly from students as the account holders. Cancelations are not an option at any time once selected, regardless of year.
- September 12-16, 2022 - Effective Monday, September 19, 2022
- November 14-18, 2022 - Effective Monday, January 16, 2023
- February 6-10, 2023 - Effective Monday, February 20, 2023
*No balances from your old plan will carry over when moving out of the Meals Plus or 2nd Year Plan.
How many meal days are in a semester?
Fall 2022: 86 weekdays and 34 weekend days = 120 total days. Spring 2023: 78 weekdays and 28 weekend days = 106 total days.
Are unused meal plan balances refunded at the end of the academic year?
No, there are no refunds at any time on unused balances. Students are encouraged to take full advantage of their meal plans during their time in residence halls. Declining meal plan (Meals Plus and 2nd Year Plan) balances rollover from fall to spring for residents as long as the housing contract remains active and students do not change out of the plan. At the end of spring semester, all meal plans expire and unused funds are forfeited without refund.
What if a student has a special dietary need or is a vegetarian?
The staff of SDSU Dining will work with students to identify where food is available that meets specific dietary needs. Please contact Student Ability Success Center at (619) 594-6473 as soon as possible to discuss your specific situation. You will be referred to dining for a consultation if it is deemed that a meal plan is advised. Also, many vegetarian, vegan and gluten free options are available in our restaurants, convenience stores and at The Garden.
Does my meal plan work for other items like medicine or toiletries?
Meal Plans are built for food and beverages only. Consumable OTC medications are eligible for purchase on the meal plan, but toiletries are not. Meal plans are not valid on merchandise, gift cards, alcohol or gratuity.
What if I lose/forget my meal card or have to pay a meal out of pocket?
You can pick up a temporary meal card from the SDSU Dining Office (Education Building, Room 112) or pay for your meal and bring your receipts to the SDSU Dining Office or email them to firstname.lastname@example.org for a refund within two weeks of your purchase. The receipts must be from a location where the meal plan is accepted and within the stipulations of your meal plan. If you are requesting a refund from a location that sells alcohol, please ensure that you submit an itemized receipt. Always leave enough funds in your meal plan account to cover your reimbursement request.
I'm sick and cannot go out to use my meal plan. What can I do?
If you can’t make it to a “regular” meal due to illness, you may request a Sick Meal Pass from you residence hall’s front desk. The form, along with your Red ID Card, must be taken to The Garden at Cuicacalli, University Towers Kitchen (UTK) or the Aztec Market in front of Chapultepec Hall. You may assign someone to pick up your meal with the pass only. Red ID's are required to be confiscated any time anyone other than the card holder attempts to use it. This is for the protection of the card holder and their funds. Red ID's are not transferrable and Sick Meal Passes are the only exception to this rule.
My Meal Plan is on hold. What should I do?
A Meal Plan is placed on hold for late housing payments. When this happens, pay for your meals with cash, debit, or credit and keep your receipts. After your meal plan is removed from hold, bring your receipts (in order by date) to the SDSU Dining Office or email them to email@example.com , no more than 2 weeks after your hold is lifted for a refund. Remember to leave adequate funds in your meal plan to cover your reimbursement amount and to include RED ID and name in all correspondence. The receipts must be from locations where meal plans are accepted and within the stipulations of your meal plan. If you are requesting a refund from a location that sells alcohol, please ensure that you submit an itemized receipt. Be advised that reimbursement requests are limited to one per hold period.