If you receive food that is different from your receipt, we sincerely apologize. Please visit us as soon as you notice that there is an error in your order so that our staff may address your concern. You will be able to return your order for your correct menu item(s) or pick up your missing menu item(s). You may also decide to cancel any missing menu item(s) before we prepare them, and we will refund the amount of the missing items to your credit card / meal plan. No cash refunds.
For exchanges, please return the food order in the original container(s) to our staff. If 25 percent or more of the food has been consumed or removed, we are unable to issue any refund. If the food has been discarded, repackaged, or tampered with, we are unable to issue any refund.